Basic
The daily phone question, handled.
Flat — per location, monthly
Set with founding partners in writing before you sign — and locked for 24 months for the pilot cohort.
- Automated patient inquiry form
- Patients ask about a fill in writing instead of holding your line; your team answers on its own schedule, with policy-safe responses.
- Medication availability controls
- Set what your pharmacy can fill — by medication, strength, and status — from one panel. Rules are never shown publicly.
- Call-deflection page
- A public page for your pharmacy that routes the “do you have it in—?” question into the inquiry form before the phone rings.
- Existing-patient restrictions
- Mark medications you fill only for patients your pharmacy already serves. Your policy, applied consistently.
- Availability expiration
- Every status you set expires on a schedule you choose, so a prescriber never sees a stale answer with your name on it.
- Basic reporting
- Deflection and request-activity summaries for your location, plus how fresh your confirmations are.
Pro
Everything in Basic, wired into how your pharmacy already works.
Flat — per location, monthly
Set with founding partners in writing before you sign — and locked for 24 months for the pilot cohort.
Everything in Basic, plus:
- Pharmacy-system integration
- Keep fill rules in step with your pharmacy management system instead of maintaining two sources of truth.
- Insurance and payment restrictions
- Express which plan types you work with for which medications — commercial, Medicaid MCO, cash-pay — so mismatched requests don’t reach you as if they matched.
- Prescriber portal
- Confirmation requests from prescribers arrive in one queue, not on your phone line — answer once, and it’s recorded and timestamped.
- Staff roles
- Pharmacists, technicians, and managers get their own logins and permissions; every change is attributed and audit-logged.
- Controlled-medication search controls
- Fine-grained control over how your locations participate in controlled-medication searches — by schedule, medication, strength, and plan type.
- Medication Insights
- De-identified, delayed, aggregated demand signals from prescriber searches near you: what’s requested, what goes unmatched, plan-type and urgency mix, FDA shortage context. Delayed at least 48 hours; small counts suppressed.
